All the best practices listed here can and should be modified to fit your company in abnormal times, and then reassessed when things return to normal. And again, normalize the act of declining meetings requests if you are booked (especially if it’s time you have blocked off for productive work) or if you do not think you can add value. We have enabled thousands of companies to scale their remote working staff—so we’ve seen what works and what doesn’t. Support employee’s mental health. I’ve been working remotely for about 15 years, so I thought it would be great to share some of my experiences, cyber security best practices and tips, and lessons learned on how to stay focused. Read Dan’s earlier blogs on best practices for managing remote teams and the importance of empathy and mental health. Working remotely offers a lot of benefits and freedoms, and there are many jobs that can easily be done from home. Limit the number of emails sent, as employees are likely overwhelmed by inboxes overflowing with content of varying importance. One best practice we recommend to our clients is to provide team members with company tools—laptops, servers, databases—they need to accomplish their jobs. Keep calendars up to date and easily accessible for everyone on the team. With schools starting back up in North America and many companies (Ericsson included) extending their work from home plans through to at least the end of the year, it’s a good time to take a fresh look at your company’s remote working practices through a “foreseeable future” lens. Architects Share Best Practices for Working from Home. A: Start by giving employees the information, tools, and communications channels they need to be successful at home. Share; These days, it isn’t always necessary to commute to work every day. At the Ericsson Blog, we provide insight to make complex ideas on technology, innovation and business simple. Many people have little to no experience working remotely for an extended period. You should also help your employees avoid unnecessary evening and weekend work, but be aware of each person’s situation. Read our top 10 tips for working from home. 17 work from home best practices. Give yourself permission to try different start times, work from different places, and wear different types of clothing. hbspt.cta.load(237726, '967f15db-6201-47b3-8cd5-cf60a6324b09', {}); “What the heck is a PEO?” If you’re asking that question, you’ve come to the right place. 20 Tips for Working From Home. If your company has an EAP, discuss it openly and make sure your employees know how to access it. Maybe a short call or email would be as effective. Please sign up for email updates on your favorite topics. Let’s dig into the tips and best practices for working from home. (781) 273-6644 (f). Take breaks to stretch your legs, and give your eyes a rest. Work from home policy guidelines and best practices. March 16th, 2020. Book only the time you need, do not automatically take 60 minutes when 30 will do, or 30 minutes if it can be done in 15. Finally, normalize the act of declining meetings that are outside the working times you have set except for when they’re truly urgent. Remote working allows us to become location-independent. Before booking a meeting, consider if it is really needed and who really needs to be there. This change should be clearly communicated to managers and team members. Trust your employees to do their work. The reality that the coronavirus (COVID-19) pandemic is changing the idea of work can no longer be disputed. 7 Work From Home Best Practices For Employers 1. That means we need to stop thinking about the current world order as a “for now” thing and consider it more of a “for the foreseeable future” affair. With many businesses now encouraging or even mandating that employees work from home amid global health concerns over the coronavirus, millions of people can expect to have their daily routines and work styles impacted. You’re tired of the coronavirus. For many of us, that probably means making some changes to how we’ve been going about our day-to-day. Working from home can oftentimes prove to be hard as it easily blends the lines between work and personal life. Monday, 16 March 2020 Best practices for working from home | Clever Number Just because you’re working from home doesn’t mean your work productivity has to suffer. 6 Best Practices for Working From Home Next Article --shares; link ; Add to Queue Jacqueline Whitmore. The best way to escape this trap is to experiment to find the best way that you work. Unprecedented levels of pandemic-driven anxiety, uncertainty, and stress are understandably taking a toll on people’s mental wellbeing. Image Credit: Telecommuting is on the rise. Share. Kathy Simpson . Work from home jobs are becoming a more popular method of working. Use tools like Slack, GoToMeeting, and Zoom for video conferencing. More and more people are working from home, or from any location where they can have access to the Internet. Top 32 Working from Home Tips. Managers should allocate one or two days each week to recognize and acknowledge individual employee contributions and successes. working from home; Working from home is increasingly commonplace. As you’re getting your work-at-home systems set up, here are some tips for protecting your devices and personal information. In short term, though, the existing remote work implementers are continuing, and more firms are joining each day. All rights reserved. 8 Best Practices When Working from Home Koya Partners March 17, 2020 April 27, 2020. Get the latest human resources, payroll, and benefits news, tips, and insights for small businesses. Small business owners beware: If you don’t know the difference between traditional 401(k) and safe harbor 401(k) plans, you could be losing out on thousands in your personal investments. In fact, the undeniable wretchedness of the COVID-19 pandemic is arguably the first thing in the history of Earth that seven billion humans have collectively agreed on. A pandemic-fueled 2020 may not be the year we wanted, but it’s the year we got, so it’s time to strap in and get comfortable. For example, equipped with the right tools, receptionists can still answer phones and redirect callers to the appropriate people within your office. And if you have questions about HR issues related to working from home, ask us! Summary. Instead of micromanaging their schedules, monitor your people’s overall hours worked and help them manage their workloads accordingly. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Meeting more frequently with team members is maybe the most commonly repeated advice for managing remote teams during the pandemic. Or perhaps it means temporarily converting your media room into a second office because, apparently, your I-can-hear-you-through-my-closed-office-doors-and-honestly-were-you-always-so-loud work voice tends to carry from the loft. Get PDF. Meet more frequently. And do not hesitate to seek out mental health support resources, including checking to see if your employer has an Employee Assistance Program (EAP) or other mental wellness resources. When my family had to cancel a trip to Disney World that we’d been planning for three years to see the new Star Wars Land, the idea of replacing it with a week of staycation didn’t have a lot of appeal. Again, I get it. It’s normal and okay if you find yourself struggling. If these types of jobs were performed from a desk in the office, they likely can be performed from home with a little creativity. Check out our free COVID-19 resource library for answers on everything from governmental and legislative questions to HR issues. If you don’t have regular one-on-one meetings or company meetings, now is the time to implement them. Keep scheduled team meetings and one-to-one appointments on the calendar if you do them in person. Recognition doesn’t have to cost a thing, but it can provide a much-needed morale boost that encourages employees to work harder and gives them incentive to stay at your company. They can also arrange virtual meetings, organize schedules, and more—all from home. Remote Work. Follow Dan Kerber on LinkedIn and Twitter. As a supervisor, it is up to you not only to make sure work is being done, but to keep an eye out for employees who are doing too much work—to the detriment of their personal lives, productivity, and health. Call (781) 272-4900 or complete this brief form, and we’ll be glad to help you navigate through the COVID-19 crisis—and into the future. Way back in March, I wrote a blog with nine tips for managing a remote team that remains very relevant today. Tired of this whole quarantine-living social-distancing hand-washing Uber-eating mask-wearing home-schooling video-meeting existence. Make sure your supervisors, managers, and leaders are readily available so they can connect with employees. But now we’re starting to see data showing just how valuable that is. In a study conducted in late March and early April, Mind Share Partners found that the mental health of almost 42 percent of respondents had declined since the start of the coronavirus outbreak. If not, set up periodic check-ins to identify if employees need help, if projects need to move, etc. An architect's home work station. The proliferation of smartphones, laptops, and productivity apps has made it easier to work from anywhere—but it still takes time and thoughtful consideration to create work from home rules that sets your people up for success. Set boundaries. … Today’s ubiquitous technology makes it a convenient option for both employees and business owners, and studies consistently demonstrate business owner benefits that range from reduced overhead to improved productivity and … The premier PEO in New England that helps you thrive, one employee at a time. Learn tips to face the challenge if you aren't used to working … Leveraging insights from several industry publications and studies, as well as over 60,000 employee responses to a company-wide survey on their current work environment, we published an updated set of working from home best practices for Ericsson North America’s 9,000+ employees. That said, you should avoid emailing or contacting your folks on weekends or after hours yourself unless it’s urgent, and if you do contact them make it clear if immediate action is needed. Print. (Also, it's 2020, and there's simply no excuse for a … It’s important for managers to remember that working from home during a time of crisis isn’t standard fare. Working from home can be isolating, even when there is not a crisis to contend with. Use messaging tools internally to keep in touch, and encourage the use of settings like “Available” and “Away” to give visibility into whether or not employees are available to communicate. I recently had the opportunity to work with several of my Ericsson colleagues to do just that. Below I’ve shared a few of the key practices we updated and added to help address some of the biggest challenges people are facing today. Block time out in your calendar for focused work away from emails and meetings and (this is the important bit) honor those time commitments to yourself. Copyright © 2019 GENESIS HR SOLUTIONS. “Experiment to find what works best for you. As bad as it has been, 2020 is the year that we get and there won’t be a remake. Share. Especially during the current COVID-19 pandemic, employers should be doing everything they can to keep their employees working if there is enough work to do—and that means putting on your “creative thinking caps” about appropriate work from home arrangements. Choose a comfortable and convenient work space at your home/remote work location. Employers should be willing to listen and be flexible for their employees, and employees should be willing to communicate their schedules and availability (and even over communicate) to their supervisors and managers. by Jesus Vigo in CXO on April 6, 2020, 12:14 PM PST More employees than ever are working from home. While working from home can help slow the spread of the virus, it brings new challenges: juggling work while kids are home from school; learning new software and conferencing programs; and managing paper files at home. Here are a … Read also: Security 2020: 4 trends to watch. ] We all had to embrace our inner contortionist to accommodate a tectonic-level merge of our work and home lives when this all started. According to Fundera, the past 5 years have seen a 40% increase in the number of employers offering a work-from-home option. When you work from home, appearing professional can be just as important as when you work in a traditional office. Click To Tweet. Especially in times of crisis, some degree of flexibility is required from both sides. 1480 views. Take home with you the best habits you formed at the office. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Encourage them to block time on their calendars for personal commitments and focused work. Another working from home tip: Success depends on your ability to communicate clearly and consistently with employees. Finally, employers should understand that this is not a normal time, and many of their employees are also acting simultaneously as caregivers and teachers in addition to their roles as employees. I get it. If you have video calls, dress appropriately and consider your surroundings. March 16, 2020 Tweet. Living in 2020 feels like being stuck in a mashup of the movies Ground Hog Day and A Quiet Place: disorienting, scary and every day feels the same. Manage your time wisely . Working from home involves a degree of change management, so arm employees with best practices so they can quickly adapt to the new circumstances. (Note: The federal government has expanded medical leave since April 2, 2020, allowing employees to use up to 80 hours of sick time to care for quarantined individuals or children without daycare.). Safe harbor 401(k) vs. traditional 401(k): What’s the difference? Increase accountability with morning and end-of-day check-ins via video conferencing. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Or, maybe it means going ahead with some important in-person medical appointments you have been putting off. For many of us, “waiting for normal” has meant not taking vacation. But virtual classrooms, one of the biggest disruptors for remote-working parents, only lasted a few weeks for most, so many got by on will power and adrenaline. The bedrock of successful remote work is trust; as an employer, this must be your mindset first and foremost. Tell your manager or colleagues if you need accommodations with your schedule or workload. Check out the 2020 Business Communication Report Actionable insights … I suggest keeping working hours as close to normal as possible to make it easy for everyone to stay in touch. Finally, set limits on how much your employees work while they’re at home. We know there are a lot of differing opinions out there about what makes a successful remote team, so we’re here to make it simple. This makes validation from employers even more important. Finally, strenuously avoid setting or attending after hours or weekend meetings. Burlington, MA 01803 Find me on LinkedIn or Twitter and share your experiences – I’d love to hear from you. To keep everyone working, be creative about ways to accommodate employees who typically haven’t been able to work from home—like receptionists, greeters, call center employees, etc. 1. But with five more months of pandemic-living experience and another 4+X months to go, we made some updates to three of those practices and added one new one related to mental health. To ensure tasks are accomplished and goals are met, implement the following communication practices: Communicate to employees your expectations about their working hours, and then listen to their responses about what they can or can’t do in terms of their schedules. 7 Best Practices for Work from Home Programs . Setting priorities and communicating, for example, are still essential to effective work. If possible, employees should be permitted to work outside of normal hours. Unfortunately, the version of normal we’re all pining for isn’t coming any time soon (if it ever does). Photo courtesy Architecture Plus Information . I don’t blame you, I’m highly over it, too. Set up daily (or more frequent) checkpoints with teams, set apart some time for non-work related catch up so that your teams and colleagues feel connected. Like what you’re reading? To maintain household harmony, Dan’s media room doubles as his office for the foreseeable future. In addition to providing status updates and sharing progress toward goals, a portion of meetings should be dedicated to recognizing the good work of your team. As more companies adopt work-from-anywhere policies, best practices are emerging. Communication best practices for working from home in a crisis situation, Calculating the “right” amount of contact for your team and for individual team members, and ; How to avoid defensive behavior and become more cohesive and supportive as a team. Schedule and take vacation. Aggressively prioritize. Depending on your location and situation, maybe that means taking the time to finally find a mask configuration strategy that doesn’t fog up your glasses. January 3, 2020 Posted by Jane Hurst. For some employees, it will be difficult to stop working if they cannot physically remove themselves from their workspaces. Whether you’re an employer already familiar with managing a work-from-home workforce or your company is just diving into the waters of working remotely, the need to consider work from home best practices has never been more apparent. Post. When I wrote about my struggle with alcoholism, I made a point of sharing the fact that I had used Ericsson’s EAP as part of my recovery to help remove the stigma associated with utilizing mental health benefits. If you're new to working remotely, these tips from a home … Ask for help if you need it. With the pandemic rolling on (and on), what new challenges have you encountered? This one is more reinforcement than rewrite. Why is this happening? And even work-from-home veterans are dealing with a new reality that is far from normal. An architect's home work station. Take vacation time, and when you do, do not work or take meetings, even if you don’t go anywhere. Updated: June 3, 2020 . David Sokol. Home office, nomad, music, silent, dress up or PJs, we all work differently. Be ready to delay or cancel initiatives that are not your current priority. Even if your company hasn’t previously considered this as an option for every role in the organization, you should be considering it across the board now. One bonus to providing tools (rather than having employees use their own) is that employers have more control over what’s being done on machines that belong to the company. Buy Copies . Microsoft observed in their early pandemic study that while all employees experienced an increase in working hours, those who had a high amount of 1-1 meeting time with their managers had less than half the increase in working hours than their counterparts. An important way for leaders to support their employee’s mental health is by discussing their own mental health challenges and how they are coping. By Peter S. Garnett. Remote Team Benefits + Best Practices + Remote Team Template . 30 Corporate Drive, Suite 100 Photo courtesy Diane Choih, Ann Beha Architects. If you can’t trust your employees to work from home, attempting this style of work will not be successful. Right now, employers must recognize that working from home is more like surviving working from home for many people. Communicate and educate on an ongoing basis . Naturally, working from home has its challenges and complications. How should corporate leaders, managers and individual workers shift to remote work … It’s still important for leaders to help employees set boundaries on home and work time. Modern Slavery Statement | Privacy | Legal | © Telefonaktiebolaget LM Ericsson 1994-2021, Working from home best practices – for a pandemic that just won’t end, Redefine customer experience in real time. Your company’s IT department can also install additional layers of security for any tools you provide and monitor their usage. Order Reprints 2 Comments Dan Spiegel recalls how 2019 Design Vanguard honoree Spiegel Aihara Workshop (SAW) … Some of this increase is to be expected, but we should still be both considerate and deliberate about the meetings we set up and attend. However, it’s important to understand that schedules are crucial for effective communication when working from home. Work From Home Best Practices outlines some of the most simple considerations to take in working from home that are overlooked at times. An increasingly popular option is to set meetings of 25 and 55 minutes to leave slack between calls (it can even be set as a default in Microsoft Outlook). The only thing that’s not okay is keeping it to yourself. A common theme of this pandemic has been that working hours are up and boundaries between work and personal time haven’t just blurred, they’ve been Thanos-snapped out of existence. 3. Ironically, employees may need more schedule flexibility now than they did when we were all first dropped Fortnite-style into these remote working/homeschooling arrangements. As a company that works daily with a variety of organizations with remote work policies, we are uniquely qualified to help address this issue. When working from home, find a comfortable working area where you can assume a healthy posture, minimize the distraction from others, and where your presence has the least impact on how others have to behave. What adjustments have you or your company made that have helped? 13 Best Practices for Working From Home. Given the unusual recent circumstances, many employees around the world are finding themselves in a situation where they must work from home or remotely. In this article, I’ve identified seven work from home best practices that you as an employer can implement within your company to ensure working from home is productive and successful. As the ever-present pandemic creeps up on its seventh month of existence, many of us seem to be biding our time, waiting for things to return to “normal”. Save. Slip on your favorite reading mask, and take a look at these remote working practices that I suggest you embrace for the long(ish) haul. Also, share any other wellness resources the company has available. For example, Ericsson just made Headspace, a popular mindfulness app, available for free to its employees in North America and their spouses. Status updates and progress checks are the best time to review and address this issue. Be flexible. March 9, 2020 9 min read. If you can’t trust your employees to work from home, attempting this style of work will not be successful. Nextiva has provided businesses with robust communication solutions for more than 12 years. The outbreak of the coronavirus has more people working from home than ever. Now, many parents are living through virtual classrooms part 2, which brings all the same schedule and logistical challenges as part 1, but with no hard end date and a higher level of participation and work quality expected from students. They may have multiple household members working alongside them, space challenges, children at home, and more. (781) 272-4900 (p) In a recent study, Microsoft found that weekly meeting time for their employees was up 10 percent as opportunities for informal, proximity-based communication disappeared. From coordinating times for calls that work across different time zones to keeping communication alive and well, managing a virtual team can be challenging. Carole Alalouf. Allow employees to use PTO to offset the times they’re not available. One way to help mitigate that is to get ruthless about prioritizing your commitments. Whether you’re an employee or an employer, it’s good to learn some of the best practices for working from home. But even if you can’t go to the places you had planned, time off with friends and loved ones to relax and recharge is an essential component of self-care. For some, weekends and evenings are crucial for catching up on hours that childcare and homeschooling now take during the day. Although this article is written to be all-encompassing, I’d be remiss not to say something here about the realities of working from home in emergency situations. Here are some tips on what to include, as well as some technology considerations that will help keep your … Home Ericsson Blog Working from home best practices – for a pandemic that just won’t end Working from home best practices – for a pandemic that just won’t end A pandemic-fueled 2020 may not be the year we wanted, but it’s the year we got, so it’s time to strap in and get comfortable. During the coronavirus outbreak, many companies are suggesting or requiring more employees to work from home. Leave a comment below about your organization’s best practices for working remotely; we’d love to add them to a future article. It allows us to contribute to a company without having to commute or work in the same place as everyone else. Speak up. KEYWORDS architecture firms. Be deliberate about meetings. Just as you would discuss any lack of progress being made, you should discuss if time spent “at work” is overwhelming your people, and help them establish healthy boundaries. With April feeling like it was approximately 3.7 stress-filled years ago, that ratio is unlikely to have decreased. April 2, 2020. Check out … Working From Home — Best Practices These are unprecedented times. Take it a day at a time, a step at a time. It doesn’t matter if you’re a virtual assistant, doing social media, data entry, or other remote jobs.

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